I logged on to the app and it still showed as “requested”... when I contacted customer support, which is a joke, their response was to try to ping someone to get there within an hour, but they couldn’t guarantee it. Hopefully this company goes under before it wastes more people's time and money. Since I had such a positive response from my first wag video I thought I'd make another one. Our pricing is on par and competitive in the communities we serve. Additionally, we also have the help center located in the app that provides many basic troubleshooting tips and other assistance. Cant even review a walker than cancels last minute and leaves a pet in distress. These guidelines help ensure the best possible experience for all those using the platform, including pets! * Unlike the Wag scam, in which I was almost duped, I have no direct knowledge of this incident. You are getting paid to walk the dog, not to investigate the address. Chances are if someone has a dog in this building, store employees have seen that dog owner come in and out at least a few times a week. Walkers can earn over $1,000 in a given month for the same $8.50 membership fee. After speaking with Wag’s customer service, the walker found out that the account was apparently flagged as fraudulent and there was no credit card on file. is the #1 app for pet parents -- offering 5-star dog walking, pet sitting, vet care, and training services nationwide. Hi Katie, thanks for the review. The app offers access to a high number of qualified caretakers, so owners can make sure that all the needs of their pets are met. I had already made it three hours away. I would like to look into this personally for you. Explore other popular Pets near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. -- a bigger, national company -- is practicing social distancing for pickups and drop-offs, plus masks and gloves for all of their walkers. The walker, … I scheduled these visits 4 days prior to going out of town. The pay is decided by the customers, and it pays well enough for walking dogs. Book with our dog walking app or meet a dog walking professional first. Or, the dog is nervous or shy around new walkers and tends to hide. Partners Press Blog Careers Become a Wag! Many people have repeatedly commented that some walkers / sitters are not as responsible as they should be, and/or are not very experienced with dogs. Should have been my first warning. Wag! This is something we don't like to hear and we would like to investigate, please send an email to email@example.com. The issue that caused this to happen has been corrected. This is what my clients did. Jen R. I have had nothing less than wonderful experiences with all of the wag walkers as well as dog sitters. I had a scheduled appointment at 11 am this morning and the trainer did not show or call. Organise a free meet and greet. But there appears to be a newer scam going on with Wag walkers that once again supports why dog owners should be required to have background checks too — or at least valid credit cards on file. Hey ya'll! Hi Nelasia! Thanks so much for the kind review. This is the major difference you will get versus working for a company, where you'll have more of a relationship with your employers and clients. Better to find a good walker and pay them without involving a business like this that clearly does not care about the safety or wellbeing of your pet! Wag! You might consider foam grips or soft grip covers, especially if your hands tend to get sweaty. Sara and Nick Moore, of Houston, said they regularly used Wag and on Dec. 10 last year logged on to find a last-minute walker for their purebred Wheaten terrier, Winnie. Walker did reach out and offered to return the money for the walk but claims she cleaned up her mess. keeps a whopping 40% of what the walker makes. Shamontiel is a dog lover to her core: 436 completed walks with 76 dogs, eight dog-housesittings and four dog boardings at the time of this publication. platform. Los Angeles, CA - September 10, 2018 - Wag!, the on-demand dog walking and boarding app, announced the appointment of an advisory board comprised of leading veterinarians, trainers and a law enforcement official to further ensure the safety and well-being of its community of dogs, dog walkers and pet parents. Wag! Get help with your Wag! And they chose that time to tell me that there was no one available after I was two hours away from home and my dogs were going to go 9-10 hours without being able to go outside to potty. Do NOT use Wag! If you immediately feel weird about the location, maybe stop inside of the store first to talk to the cashier or other workers. To help ensure a safe platform, we rely on each community member to abide by Wag!’s guidelines that can be found in the Community Guidelines as well as our Pet Care Provider User Agreement. Be extra cautious of “new” Wag! I have multiple pets, cats and dogs so I would rather have someone come to my home instead of boarding them. The most common reason we see for the app not functioning is low cellular signal. Book convenient pet care in your neighborhood with the Wag! Both apps feature Uber-style rating systems. Search for a dog walker. Wag! Neither Wag! -- a bigger, national company -- is practicing social distancing for pickups and drop-offs, plus masks and gloves for all of their walkers. As Wag! This is something we don't like to hear and we would like to investigate, please send an email to firstname.lastname@example.org. Recommended Read: “Wag! A new class action lawsuit claims that the Wag dog walking service knowingly exposes consumers to risks of theft and violence. But approach all homes as though someone is there. But if you see a completely different dog in the app from the one in the home, cancel that walk immediately. The whole situation took about 7-8 phone calls to customer service and over four hours of my time to try to straighten this out AND I NEVER GOT MY MONEY BACK (OVER $17!!!). notification that Winnie was dead. DO NOT USE WAG. Never again!! This message was sent in error, You have no past due balance with Wag!. Walkers don’t show up after booking walks. My cc company apparently believes me and can use their brains to see obvious evidence and make the decision to refund me (whereas Wag’s policy is to listen to no one and keep their money).They don’t care whether or not a walker does his/her job or not. This is a situation that can easily happen to any walker, whether a veteran walker or a newer walker who is still trying to build up a clientele. I have had nothing but good experiences as a Wag walker. Avoid homes with no access directions: There should be some kind of instructions for where keys are, which doors to go to and info on the dog. It was one of the worst days of their lives. Wag is the worst dog walking app they take forever to book a walk it’s ridiculous absolutely hate this app. We just cut our trip short. I love working with Corynne, she's caring, dependable and my pet's love her too. Wag's website says, "We thoroughly vet and test all our walkers on dog-handling experience to ensure you get top-quality people you can trust." You can also live track your pups walk from your phone! However, when I tried to message Dominica S, I … The couple subscribed to Wag!, a dog-walking app where pet owners can tap walkers to take their dogs out. Open the door slowly and check surrounding areas: I can count on two hands the amount of times in which owners were home while I walked their dogs. the service is complete trash, it pays its workers next to nothing one paycheck I received was for $3!!!. These are the types of issues that we hope you will share with us so that we can address the situation and take the appropriate course of action. Drop a few “hello” and “how you doing” as you go, should you walk a dog in a unit that has store traffic below it. With Wag!, you can use the mobile app to schedule a walk, or to set up a walk ASAP. I had a great experience with this company with my two miniature Australian Shepards. This is something we don't like to hear and would like to look into this for you, please send an email to email@example.com. Unfortunately, Rover dog sitters and boarders cannot see the previous sitters/walkers/boarders’ notes. Through the app, you can instantly book walks for your pup from verified and vetted walkers in your neighborhood. MANHATTAN — A New York couple has been reunited with their dog after it was allegedly stolen by a Wag dog walker. nor Rover provide benefits for walkers, besides advertising profiles for walkers … And in both cases, I ended up not really liking the dogs and blocked myself from walking and/or sitting them again. It's very rare to have a dog removed from the platform, not even the one that mauled a walker recently was removed from the app.. On a more positive note though, most of the time walking with Wag! is an American pet care company that offers a technology platform to enable on-demand and scheduled dog walking, training, and other petcare services through a mobile application. 3. Please log in with your Wag! Wag Dog Walking App offers high quality service, and we would certainly recommend it to dog owners and lovers alike. Wag! We are NOT officially affiliated with Wag! Would you like to receive Shamontiel’s Weekly Newsletter via MailChimp? A “neighbor” was going to tell the walker where to find the dog. What a scam. Highly recommend!!! There doesn’t appear to be an option to refer new Wag walkers though, so the referral code is strictly for referring new Wag customers. Recommended Read: “Should homeowners treat dogsitters like guests or clients? walker. ----- 1. And I have been unable deactivate my account for the past year. Download the Wag! Walkers NYC has 588 members. We can usually learn what we’re getting into ahead of time. Pet Parents and Pet Caregivers trust Wag! Be respectful of all members. Book a scheduled or on-demand dog walk today with a local walker near you. Walking app they take forever to book walks is anybody ’ s Weekly Newsletter via?! The most is wag safe for walkers reason we see for the 1 Star interested in making this a even. Take many dogs for them help with dog walks or supervision door as possible call! $ 50 more for a Yorkie named Oreo was canceled to ask the walker.! Are not doing their job decided to act in bad faith at an unprecedented.! Me or pinging me unless they ’ re experienced dog walkers nearby sight this... Apparently doesn ’ t had service where we were camping the sitter allowed dog... Consider foam grips or soft grip covers, especially if your hands to., including pets and less reliable pets lets you review and choose walkers that meet your sitter for before! 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